1. No Refund Policy
1.1 General Rule
All payments made to Beunique are non-refundable.
1.2 Acknowledgement
By purchasing any subscription, you acknowledge and agree that:
- No refunds will be issued for any reason, including but not limited to:
- Use of services
- Change of mind
- Dissatisfaction with services
- Early cancellation
- Services are delivered on a continuous, resource-based subscription model, not as one-time deliverables.
2. Subscription Cancellation
2.1 Cancellation by Client
Clients may cancel their subscription at any time via their dashboard.
2.2 Effect of Cancellation
- Access to services will continue until the end of the current billing cycle
- No refunds will be issued for any unused portion of the subscription
3. Plan Commitments
3.1 Plan Types
Beunique offers subscription plans across different durations, including:
- Monthly (Product Engine only)
- Quarterly
- Semi-Annual
- Annual
3.2 Commitment Enforcement
- For all plans, payments are non-refundable once billed
- Early cancellation does not entitle the client to any refund for the remaining duration
4. No Partial Refunds
4.1 Policy
Partial refunds are not provided under any circumstances.
4.2 Scope
This includes:
- Unused time
- Reduced usage
- Paused subscriptions
5. Work Delivered
5.1 Completed Work
All work that has been:
Is non-refundable.
5.2 Ongoing Work
Refunds are not applicable to:
- Work in progress
- Strategically planned or allocated resources
6. Pause Policy & Billing Impact
6.1 Pause Functionality
Clients may pause their subscription in accordance with our Terms of Service.
6.2 Billing Impact
- Pausing stops future billing only
- No refunds are issued for past or current billing cycles
7. Exceptions (Billing Errors Only)
7.1 Eligible Cases
Refunds may be considered only in cases of:
- Duplicate payment
- Incorrect billing due to system error
7.2 Review Process
- All such cases are subject to internal review
- Beunique reserves the right to approve or deny such requests at its sole discretion
8. Payment Disputes & Chargebacks
8.1 Dispute Resolution Requirement
Clients agree to contact Beunique first to resolve any billing concerns before initiating a dispute with their bank or payment provider.
8.2 Chargebacks
In the event of a chargeback or payment dispute:
- Services will be immediately suspended
- The client’s account may be permanently terminated
- The client may be restricted from future services
8.3 Recovery Rights
Beunique reserves the right to:
- Recover outstanding amounts
- Take necessary legal action if required
9. Final Acknowledgement
By subscribing to Beunique, you acknowledge that:
- You have read and understood this Refund Policy
- You agree to a strict no-refund model
- You accept that all payments are final
