Effective Date: 8th April, 2026
This Fair Usage Policy applies to all services provided by Beunique Agency, operated by Beunique Labs Pvt Ltd (“Beunique”, “we”, “our”, or “us”).
This policy is designed to ensure consistent quality, fair workload distribution, and sustainable service delivery across all clients.
By subscribing to our services, you (“Client”, “you”) agree to the terms outlined below.
1. Purpose of Fair Usage
1.1 Policy Objective
Beunique operates on a subscription-based model, which includes access to ongoing services.
This policy ensures:
- Balanced workload across clients
- High-quality output
- Consistent and efficient delivery
1.2 Nature of “Unlimited”
“Unlimited” access refers to the ability to submit requests without a fixed cap, subject to:
- Queue system
- Active task limits
- Reasonable and fair usage
2. Request & Queue System
2.1 Request Submission
Clients may submit multiple requests at any time.
2.2 Active Task Limit
- Only one task is actively worked on at a time per subscription
- For bundled or Growth plans:
- One active task per engine may be worked on simultaneously
2.3 Queue Management
- All additional requests are placed in a queue
- Tasks are executed based on:
- Strategic priority
- Business impact
- Workflow efficiency
3. Task Complexity & Scope
3.1 Task Types
Tasks may vary in complexity, including but not limited to:
- Quick design or content edits
- Campaign setup and optimization
- Full-scale deliverables (e.g., websites, funnels)
3.2 Complex Tasks
Large or complex tasks:
- May be broken into smaller phases
- May require extended timelines (7–10+ days or more)
- Are handled progressively within the system
4. Strategic Priority
4.1 Strategy-First Approach
All work is executed based on strategy and long-term impact, not purely on request order.
4.2 Priority Rules
- Authority & Revenue Engine tasks are strictly strategy-driven
- Product Engine (design) tasks may consider client urgency where feasible
4.3 Final Decision
Beunique retains the right to determine:
- Task prioritization
- Execution sequence
5. Turnaround Expectations
5.1 Standard Timeline
- Most tasks are updated within 48–72 business hours
5.2 Flexibility
Turnaround times are:
- Estimates, not guarantees
- Dependent on:
- Task complexity
- Scope
- Current workload
6. Revisions & Iterations
6.1 Revision Policy
- Unlimited revisions are supported within scope
6.2 Direction Changes
- Frequent or significant direction changes may:
- Affect timelines
- Shift task priority
7. Misuse & Abuse of Service
7.1 Definition of Abuse
The following may be considered misuse of the service:
- Constantly changing requirements without direction
- Ignoring agreed strategy and submitting unrelated tasks
- Expecting unrealistic deadlines or delivery speeds
- Attempting to override system workflows
7.2 Impact
Such behavior may:
- Disrupt workflow
- Affect service quality for all clients
8. Enforcement & Actions
8.1 Right to Enforce
Beunique reserves the right to take action if usage is deemed unreasonable.
8.2 Enforcement Steps
Actions may include:
- Warning
- Service Pause
- Termination of Subscription
- Permanent Restriction from Future Services
9. Client Conduct & Prohibited Use
9.1 Acceptable Conduct
Clients are expected to:
- Communicate respectfully
- Collaborate within the defined system
9.2 Prohibited Use
The following are strictly prohibited:
- Use of services for illegal or unethical activities
- Abusive, disrespectful, or harmful communication
- Unauthorized reselling of services (excluding approved white-label partnerships)
10. Output Expectations
10.1 Nature of Output
Service output is not defined by volume, but by:
- Strategic execution
- Quality of work
- Business impact
10.2 No Volume Guarantee
“Unlimited” does not mean:
- Unlimited simultaneous output
- Instant turnaround
- Continuous high-volume delivery
11. Final Authority
11.1 Discretion
Beunique retains sole discretion to determine:
- What constitutes fair usage
- What qualifies as misuse or abuse
- Appropriate action in each case
11.2 Binding Decision
All decisions made under this policy are final and binding.
12. Policy Acceptance
By subscribing to Beunique, you acknowledge that:
- You understand the nature of a system-based subscription model
- You agree to operate within reasonable usage limits
- You accept this Fair Usage Policy as part of your service agreement
